SARScore - Terms and conditions

Plain English Summary (This part isn’t legally binding – it’s here to help you understand the main points)

SARScore is a platform that lets people share and find real-world accessibility information. We believe in openness and clarity, so here’s the short version:

  • Using SARScore means you agree to these terms.

  • Your contributions (ratings, photos, comments) may be shown publicly. We may keep anonymised versions for research and improvement, even if you delete your account.

  • We don’t guarantee 100% accuracy – ratings are community-generated and can change over time.

  • Be respectful – no offensive, misleading, or unlawful content.

  • Location services are optional – if you enable them, we use them to improve search results and accuracy.

  • SARScore is currently free to use, but some advanced features may be paid in future.

  • You can contact us anytime at info@sarscore.com.


Full Terms & Conditions

1. Introduction

1.1 These Terms and Conditions (“Terms”) set out the rules for using the SARScore website and mobile applications (together, the “Services”).
1.2 By accessing or using SARScore, you agree to be bound by these Terms. If you do not agree, please do not use the Services.


2. About SARScore

2.1 SARScore is operated by SARScore Ltd, registered in England and Wales (company no. 14224333).
2.2 Registered office: 61 Crescent Road, London, E6 1EB, UK.
2.3 Contact: info@sarscore.com | +44 (0)7984 836715


3. Eligibility

3.1 You must be at least 18 years old to create an account.
3.2 If you are under 18, you may use SARScore with parental or guardian consent.


4. Using SARScore

4.1 You agree to use SARScore lawfully, respectfully, and without causing harm to other users.
4.2 You must not:

  • Post false or misleading information.

  • Upload offensive, unlawful, or discriminatory content.

  • Attempt to disrupt or hack the Services.


5. User-Contributed Content

5.1 You keep ownership of any content you submit (ratings, photos, comments) but give SARScore a worldwide, royalty-free licence to use, display, adapt, and distribute it for the purposes of running and promoting the Services.
5.2 We may keep anonymised versions of your contributions for research and analytics, even after your account is deleted.
5.3 We may remove any content that breaches these Terms or is otherwise unsuitable.


6. Accuracy of Information

6.1 SARScore relies on user contributions and external data sources. While we aim for accuracy, we cannot guarantee that all information is complete, correct, or up to date.
6.2 Accessibility conditions can change rapidly; we encourage users to contribute updated ratings where possible.


7. Location Services

7.1 If you enable location services, SARScore will use your location to improve search results and show nearby places.
7.2 You can turn location services on or off in your device settings at any time.


8. Payment & Pricing

8.1 SARScore is currently free to use.
8.2 We may introduce paid features in future, with clear notice and updated terms.


9. Suspension & Termination

9.1 We may suspend or terminate your account if you breach these Terms or misuse the Services.
9.2 You may delete your account at any time through the app or by contacting us.


10. Limitation of Liability

10.1 We provide SARScore “as is” without any guarantees.
10.2 We are not liable for losses caused by relying on SARScore data or by changes in real-world accessibility conditions.
10.3 Nothing in these Terms limits liability for death, personal injury, fraud, or other matters where liability cannot be excluded by law.


11. Privacy

11.1 We process your personal data in accordance with our Privacy Policy.


12. Governing Law

12.1 These Terms are governed by the laws of England and Wales.
12.2 You can bring legal claims in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts.


End of Terms & Conditions