Frequently Asked Questions
SARScore

What is SARScore?

SARScore or Services Accessibility Rating Score, is a dynamic platform providing accessibility ratings for various locations and services, aimed at enhancing urban mobility and accessibility for all.

Who can benefit from using SARScore?

SARScore is designed for a wide range of users, including individuals with mobility challenges, service providers, urban planners, and businesses of all sizes. It offers valuable insights for efficient route planning and optimising service delivery.

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How does SARScore gather its accessibility data?

SARScore combines community feedback with sophisticated mapping and data integration techniques. This blend ensures up-to-date and comprehensive accessibility ratings.

Is SARScore available for use in all cities?

SARScore is rapidly expanding its reach. While we aim to cover as many areas as possible, availability can vary. Please check our website for the latest list of covered cities.

Subscription and Usage

Understanding Subscriptions and Maximising Usage.

What are the differences between Standard, Premium, and Corporate subscriptions?

The Standard subscription offers basic accessibility scores. Premium adds advanced features like detailed analytics, Live scores and personalised alerts. Corporate includes all Premium features plus sub-account management and comprehensive analytics suite.

Can I upgrade my subscription at any time?

Yes, you can upgrade your subscription at any time. Upgrading is simple and can be done through your account settings on the SARScore platform.

How accurate are the SARScore ratings?

SARScore ratings are highly accurate, utilising the latest data and community feedback. We continuously update our system to ensure reliability and relevance.

Are there any tutorials available for new users?

Yes, we offer a range of tutorials and guides on our website. These can be found on the Resources page and  are designed to help new users familiarise themselves with the SARScore platform.

Community and Support

Journey with Community Insights and Dedicated Assistance

How can I contribute to SARScore’s community-driven data?

As a user, you can contribute by submitting ratings and reviews for the places you visit. Your insights greatly enhance the accuracy and value of SARScore.

What kind of customer support does SARScore offer?

SARScore provides comprehensive customer support, including FAQs, email support, and live chat for immediate assistance. Corporate subscribers have access to priority support.

How often is the SARScore database updated?

Our database is updated continuously to ensure the most current information is available, reflecting changes in urban environments like construction or traffic conditions.

Is my personal information safe with SARScore?

Yes, protecting your personal information is our top priority. We employ very high, robust security measures and adhere to strict privacy policies to safeguard your data.

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